Shipping Policy
- Order processing times: After an order is placed, we ship that order within 2 business days. Orders received after 14:00 ET will be processed the next business day.
- Domestic shipping.: We ship within the United States of America to the 48 contiguous states and Alaska and Hawaii.
- International Shipping: Contact our team to request international shipping. Merchandise value will be stated at the purchase price. All import duties, taxes, and any other charges are not included in the item price or shipping charges, are the sole responsibility of buyer. Contact your country's customs office to determine what you'll pay before you make an order. We require either a business or residential address for delivery and will not ship to forwarding shipping stations.
- Local pickup: Contact us to arrange for local pickups.
- Order tracking details: When your order is received, our team goes to work and processes, selects the appropriate package delivery service or carrier and provides you with tracking information. You'll be able to use that tracking information to obtain updates. If you have any additional questions about your shipment, please contact our team for assistance.
- Potential service interruptions.: Orders may take longer to arrive due to variables outside of our control. Use the supplied tracking information to monitor your shipment's progress.
Return & Refund Policy
Fatman's Aviation Surplus works hard to ensure the item is as-expected before shipping. As we sell consignment merchandise, we do have a limited return policy. We do guarantee every item to be as-represented. Our return policies are as follows:
- Airframe / Engine Items - If the item isn't airworthy, return it in 14 days for a refund
- Avionics / Instruments - If the item isn't found to be airworthy isn't as-expected, return the item within 14 days with all seals in-tact for a refund
- Items Marked as Inoperative - Sales are final
- Marketplace Items - As indicated on the marketplace. Please process the returns via the marketplace (i.e. eBay)
- Other Items - 14 days
If you have any questions, please contact us at (743) 400-2FAT. Thank you!